The Pulse of Artificial Intelligence
For most of the last decade, banks treated AI governance as a legal department problem — something to manage, not leverage. That thinking is now costing institutions real money. The financial firms pulling ahead in 2025 and 2026 aren’t just the ones with the most sophisticated models. They’re the ones who figured out that compliance … Read more
Most AI stories in banking right now are about speed and scale. Glia’s story is different — it’s about what happens when a financial institution deploys AI that doesn’t make things up, can’t be manipulated by bad actors, and still manages to automate 80% of customer interactions. That combination is rarer than it sounds, and … Read more
The moment a trading algorithm claims 94% accuracy in currency forecasting, you should ask one question: accurate under what conditions? I’ve spent considerable time studying how AI-powered price forecasting tools are being deployed in foreign exchange markets, and the gap between what these systems promise and what they deliver in live conditions is one of … Read more
The clicks are disappearing — and most brands have no idea why. A landmark Pew Research Centre study of nearly 69,000 Google searches found that when users saw an AI-generated summary, they clicked through to a traditional website just 8% of the time. Without that AI summary, click-through rates nearly doubled. One in four users … Read more
When a fast-growing AI infrastructure company quietly hires a CFO who has taken three separate companies public, that is not a routine finance appointment — it is a strategic signal. Kong’s decision to bring Bruce Felt on board as its new chief financial officer tells us something important about where the API and AI connectivity … Read more
JPMorgan Chase has quietly crossed a threshold that most companies are still debating. The bank is now tracking how its 65,000 engineers and technologists use AI tools — and that usage data is being factored into performance reviews. This isn’t a pilot program or an experiment. It’s a structural shift in what it means to … Read more
Here is something that surprises most people when they first hear it: the automation technology that quietly runs payroll at thousands of companies around the world has not been replaced by AI — it has been quietly upgraded by it. Robotic Process Automation, or RPA, was supposed to be yesterday’s technology. Instead, it is becoming … Read more
The world’s most discreet pools of private wealth are making a surprisingly bold move. According to new research from Ocorian, 86 percent of family offices — the private financial management firms that serve ultra-high-net-worth families — are now actively using artificial intelligence to improve daily operations and data analysis. For an industry built on caution, … Read more
Something significant just happened inside one of the world’s largest banks — and it didn’t make the kind of noise you’d expect. Bank of America has begun deploying AI agents directly into its financial advisory process, placing the technology not in the back office, not in a chatbot window, but inside the actual workflow where … Read more
For decades, financial institutions have been sitting on mountains of data they couldn’t actually use — not because the data wasn’t there, but because the systems meant to read it kept failing at the most basic task: understanding what they were looking at. That problem is quietly being solved right now, and the solution is … Read more